Services

We offer Consulting, Implementation, Project Management and Customer Support services based on our proven project approach for implementing our solutions.

Information Gathering

  • Analyze the business and existing content/systems to identify capabilities and gaps
  • Quantify storage, volume, capacity and geography requirements
  • Understand the basics of interviewing and what elements of design need to be
    gathered at what stage

Business Case

  • Quantify the technical, administrative and productivity benefits from
    implementing SP
  • Identify the business case areas for justifying a SP environment
  • Identify the level of effort and cost elements to accomplish specific
    implementation scenarios

Strategy

  • Build a content management strategy for SP content
  • Understand and communicate the scope and impact of the strategy on business
    areas
  • Construct a reference architecture to identify a list of projects and opportunities

Transition

Documenting Requirements

  • Develop and define the technology requirements for your SP solution
  • Leverage existing standards to simplify the production of your technology
    requirements
  • Identify the categories of functional areas to document when gathering
    requirements

Records Management

  • Review the state of an organization’s ability to comply functionally and technically
    with records management imperatives
  • Communicate the technical, legal, business and RM components that influence
    enterprise compliance
  • Recognize the technical solutions available in Sharepoint to meet these challenges

Governance

  • Establish a governance structure and role definition for a SP program
  • Recognize the appropriate responsibility for different usage, development,
    support, infrastructure issues
  • Develop high level governance plan and program document

Customization

  • Identify tools and options for development within SharePoint
  • Plan and design primary components for the core capabilities of SharePoint
  • Be able to evaluate the buy versus build options
  • Identify the risks and issues with configuration versus custom development
  • Determine realistic resource requirements (human and machine) for development
    and support

Integration

  • Identify legacy application integration requirements, including functions, key
    indexes, etc.
  • Enumerate existing platform and protocol standards that impact Sharepoint
    integration
  • Identify strengths and weaknesses with integration to other content management
    platforms

Migration

  • Identify and quantify what types of content can and cannot/should not be
    migrated to SharePoint
  • Map data and data type from one system to another
  • Validate migration for quality assurance
  • Quantify and plan level of effort required for migration

Sustain


Change Management

  • Identify the technical, organizational and cultural elements of a change
    management program
  • Coordinate support, infrastructure, migration and training for effective roll‐out
  • Develop a communication plan before, during and after implementation

Test, Train, Sustain

  • Ensure the implementation meets user expectations
  • Develop a disaster recovery plan
  • Identify capacity changes and requirements for performance monitoring
  • Use various tactics to ensure continued quality improvements on system and data